Team Lead - Contact Center  
Zameen Media (Pvt) Limited   More jobs from this company

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Job Title:   Team Lead - Contact Center
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 0 to 0 per Month
Apply By:   Jul 24, 2021
     
     
 
Job Description:

 Measuring resource performance and ensuring optimum productivity level of each team member

  • Creating effective coordination with team members to keep them engaged & intact with team deliverables
  • Interacting closely with team members to ensure maximum target completion and effective resource utilization 
  • Liaison with Sales Team for disputed sales and claims
  • Maintaining qualitative & quantitative targets by adhering define protocols
  • On call escalations handling for better customer experience
  • Ensuring the daily, weekly monthly lead qualification targets accomplishment as assigned by manager

Company Information
 
Company Name:  Zameen Media (Pvt) Limited
Company Description:
Zameen has single-handedly revolutionized real estate buying and selling in Pakistan. Zameen was the First Pakistan Property Portal that presented state of the art services and features for Pakistan real estate agents, buyers and sellers alike. Since 2006, Zameen has been the primary choice for people looking to invest, buy, sell, or rent properties in all major cities of Pakistan.

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