JOB PURPOSE

To support the development and implementation of HR strategies, policies, and frameworks that enhance employee relations, build employee engagement, and drive a high-performance culture across NoorCare’s network of healthcare facilities and Head office, whilst ensuring the company operates in accordance with the applicable laws & regulations and international HR best practices.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

•  Support the development and implementation of NoorCare’s HR strategy / plans in line with the overall strategic objectives of the organisation whilst ensuring legal & regulatory compliance & alignment to HR best practices
•  Support the development and implementation of the organisation structure, HR policies, procedures, and HR frameworks in compliance with the applicable statutory laws, regulatory standards, and best practice guidelines  
•  Lead manpower planning and recruitment activities to ensure NoorCare is able to source and select the best talent
•  Provide consultative support and subject matter advice to the management team on all HR related issues including employee relations and application of HR policies
•  Lead talent management and development activities that support NoorCare in developing capability and retaining talent
•  Develop and maintain C&B frameworks ensuring fairness & equity in its implementation and make recommendations for salary adjustments and/or merit-based Increments as per policy
•  Conduct training needs analysis, develop training budgets and contribute to the sourcing and selection of 3rd party training vendors in line with the company’s procurement policies and processes 
•  Train and coach line managers on people management issues to ensure productive employees relations are always maintained
•  Drive a culture of high performance across NoorCare through consistent implementation of the annual performance management process
•  Manage all aspects of day-to-day HR operations to ensure all HR activities are delivered in a cost-effective and timely manner e.g., payroll, leave management, etc.
•  Conduct disciplinary and grievance investigations and ensure necessary measures are taken in lien with policy to avoid recurrence
•  Lead planning and implementation of initiatives and activities that promote employee engagement across NoorCare
•  Work with the IT department to digitize and automate HR processes
• Set and communicate performance expectations to team members and provide coaching to the team to address development areas that will enhance individual and team performance

MINIMUM QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in HR or related disciplines. HR qualification of MBA preferred 
•  Minimum of 6 years’ experience in HR with a minimum of 2 years in a similar role

      Proven experience in managing a small team

SKILLS, COMPETENCIES AND SEPCIAL REQUIREMENTS

• Ability to work independently with minimum supervision
•  Strong analytical / problem solving skills
•  Strong communication skills (written & verbal)
•  Ability to build and maintain relationships with internal & external stakeholders
•  Strong project management skills
•  Ability to anticipate the long-term impact of all decisions and take a strategic approach to problem solving. 
•  Excellent interpersonal and presentation skills
•  Able to plan and organise effectively
•  Strong working knowledge of Microsoft Office
•  Strong team player internal and cross functional teams

      The job holder must hold a valid driver’s licence and be able to travel to Noor Care  locations in central Punjab & Southern Punjab.