About Company:

CSS - Customer Success Solutions (Previously known as Infinitronics Pvt Ltd) is the premier customer services solution provider for providing support to leading businesses overseas. We are known to provide the best end-to-end support for our clients, ranging from basic customer support to advanced level HLR and tech support.

Job description:

Responsibilities:

• Manage the staffing process, including recruiting, interviewing, hiring, and onboarding

• Ensure job descriptions are up to date and compliant with all local, state, and federal regulations

• Develop training materials and performance management programs to help ensure employees understand their job responsibilities

• Create a compensation strategy for all employees based on market research and pay surveys; keep the strategy up to date

• Investigate employee issues and conflicts and brings them to resolution

• Ensure the organization’s compliance with local, state and federal regulations

Requirements:

• 4-6 years of experience required, also Bulk hiring experience required.

• A bachelor’s degree in human resources, labor relations, organizational development, business, or related area; relevant work experience may be a substitute

• Effective verbal and written communication skills

• Demonstrated proficiency in the Microsoft Office suite

• Experience with the human resources information system (HRIS) used by your company, such as Workday, Smart Recruiters and others

• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring, and employee relations; able to apply these strategies and practices in compliance with employment regulations

• Ability to create a culture of diversity, inclusivity, collaboration, and teamwork

• Experience with analyzing data to guide strategic employment planning

Perks:

• Medical Insurance

• Travel Allowance

• Meal Allowance

• EOBI

• Free Snacks

• Unlimited Coffee/Tea

• Free Working Environment

Job Types: Full-time, Contract