AI Engineer  
Alphabet Global   More jobs from this company

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Job Title:   AI Engineer
Category:   Software Development
Total Positions:   20
Job Location:   Karachi, Lahore
Gender:   No Preference
Minimum Education:   Certification
Degree Title:   ACCS (American Chartered Computer Scientist)
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 400,000 to 450,000 per Month
Apply By:   Dec 29, 2021
Job Description:

As a member of the Customer Success team, the "AI Engineer" is a key memberof the customer success operation to provide a world-class customer pre- andpost-sales experience for our customers. The AI Engineer/Architect will beresponsible for winning the trust of the POC, customers and partners byresponding to inquiries as well as providing more proactive support.Principal support Engineer is responsible for:

  • L3 Support for Cloud & On-Premise Customers
  • Responding to requests from customers, partners and internal staff
  • Product Bug segmentation and escalation
  • Coordinate installation configuration work and confirm requirements for individual projects
  • Answers to questions about our machine learning product specifications
  • Liaising with Engineering and technical requirements.


  • Qualified ACCS (American Chartered Computer Scientist) 
  • Work experience or knowledge of both Linux (RHEL and CentOS) and Network skills.
  • Professionally experienced or knowledgeable in the use of Cloud services (AWS, Azure, or GCP) in the workplace.
  • Experience in at least one of the following programming languages: Python, Java, C++, etc.
  • Minimum intermediate level of English communication 
  • Data Management experience on SQL or NO SQL database
  • Experience talking to senior customer technical and non-technical staff
  • Troubleshooting experience gained on Enterprise software.

Company Information
Company Name:  Alphabet Global
Company Description:
Alphabet Global is a support solution for customers around the world and enables them to get first hand interaction with modern technology. We simply think differently about the way clients are serviced and are delivered reliable, consistent and predictable results. We have a unique capability to provide a diverse range of BPO solutions across industry verticals, thereby providing our clients with highly customized solutions that efficiently solve their product and service needs.

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