| Job Title: |
|
General Manager Customer Support |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Islamabad |
| Gender: |
|
No Preference |
| Age: |
|
40 to years |
| Minimum Education: |
|
Masters |
| Degree Title: |
|
MBA - Marketing |
| Career Level: |
|
GM / CEO / Country Head / President |
| Minimum Experience: |
|
15 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Dec 31, 2022 |
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|
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| Job Description: |
- Supervise day-to-day operations of customer service department
- Set work schedules and goals
- Ensures customers’ satisfaction
- Manage members’ applications / queries
- Manage allotments / possessions
- Ensure payment recoveries / verifications
- Interact with customers’ for their queries
- Resolve customers’ grievances
- Coordinate with other departments for smooth functioning
- Manage customer information material, i.e, maps, brochures etc
- Respond members’ letters / emails
- Visit sites for updates / pictorial presentation
- Oversee Customer Support Team
- Evaluate team members’ performance
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