We are looking for a unique e-commerce manager to join our team and develop our 3rd Party Marketplace businesses (i.e., Amazon, ebay, etc.). 

SPECIFIC REQUIREMENTS:

• College degree, preferably in Business, IT or Operations Management
• At least 2 years e-commerce experience with AMAZON SELLER CENTRAL
• 1-2 years of experience with eBay, Shopify and/or other e-commerce solutions
• At least 2 years’ worth of experience working with the Magento platform
• Fundamental knowledge of requirements, restrictions and best practices for selling on 3rd party marketplaces (i.e., Amazon, Ebay, etc.)
• Experience in maintaining inventory and/or order management systems
• At least 2 years people management experience
• An expert’s grasp of Excel (vlookups, pivot tables, etc.)
• Proven record of excellent customer service

GENERAL REQUIREMENTS:

• Excellent visual, written and verbal communication skills
• Track record of growing burgeoning online businesses
• Super-fast responsiveness
• A positive, helpful and friendly demeanor when confronted with difficult situations
• Excellent computer proficiency and speed in general tasks such as typing, online research and data entry
• Able to work on one’s own; self-starter
• Able to maintain detailed records and databases
• Able to effectively research and become an expert about various products, processes or topics
• Able to receive detailed instructions and execute tasks with speed and accuracy
• Dependable

PRIMARY RESPONSIBILITIES:

• Launch successful sales events and monitor closely
• Manage inventory/order management system consisting of thousands of both B2B and B2C customers
• Create and publish online product feeds across multiple channels & territories
• Write, create and publish successful online product listings that include images, description, product features, shipping details, item specifications and all necessary information to successfully sell the product and serve the customer
• Manage existing online listings and make necessary corrections to ensure product accuracy
• Create and post website content such as articles, blogs, product updates, instructional material, etc.
• Utilize sales and selling techniques to ensure proper selling volume, minimize excessive stock, prevent insufficient stock and maintain product freshness
• Observe and react to changes in the marketplace, products, market pricing, customer preferences, competing businesses, etc.
• Manage all customer correspondence via email or phone including product questions, order inquiries, complaints, shipping claims, international requests, sales and shipping quotes, etc

DESIRABLE SKILLS:

• Knowledge and experience in the apparel business